Ecobeton UK Ltd
Suite 7000 Kemp House 152-160 City Road
London EC1V 2NX
Company No. 08534672 (Ecobeton).

Ecobeton is committed to the responsible handling and protection of your personal data. We follow the rules of General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Personal data we collect

Ecobeton collects personal data that you provide to us directly when you request information about our services; subscribe to our website services, email notifications and/or newsletters; make an enquiry through our different enquiry forms and helplines; or carry out a transaction or place an order through our website. This may include:

  • Identification and contact data such as name, surname, job title, phone number, email, address and country
  • Financial and transactional data such as credit card details
  • Any information that you voluntarily share with us such as feedback, opinions or information provided via any of our helplines 

Ecobeton also collects personal data automatically when you visit our website. This may include:

  • Device information such as IP address, referring website, Ecobeton pages your device visited and the time that your device visited our website
  • Internet log information and details, collected through our third parties such as Google Analytics, that does not specifically identify you
  • Information collected by cookies

2. Why we use personal data

Ecobeton will use your personal data for the following different purposes:

  • To improve our website with the objective of ensuring that content is presented in the most effective manner for you and for your device
  • To send email and communicate with you via email regarding our services and events which may be of interest to you if this is in accordance with your marketing preferences
  • To analyze your use of our website for trend monitoring and promotional purposes
  • To respond to enquiries and comments and provide you with support via communication channels, such as customer or contact center support
  • To keep our website safe and secure and comply with our legal requirements and obligations
  • To perform or finalize any transaction or order which you have placed on Ecobeton websites
  • To set up and manage your user account
  • For any other new purpose for which we notify you before collecting any personal data

3. How we keep personal data

We keep your personal data following the rules of article 4 n. 2) of GDPR such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;.
Ecobeton will retain your personal data for the period of time that is necessary to fulfil the original purposes for which it has been collected, In anycase not more than 10 years after the termination of the relationship for service purpose, and no more than 2 years from the data collection for marketing purpose.

4. Data access

Your personal data could be accessible to:

  • Ecobeton employees and collaborators
  • To companies of the Ecobeton Group which Ecobeton UK LTD belongs to (for example for activities of technical support and/or advice when the customer project is located abroad, for data storage, etc,) or third parties (for example: website providers, suppliers, credit institutions, etc) that do outsourcing activities for Ecobeton.

5. How we share personal data

Ecobeton shares and transfers your personal data as described here and only in accordance with all privacy practices and local privacy requirements. We may occasionally share non-personal, anonymized and statistical data with third parties for our own business purposes. For any reason if, in Ecobeton's sole discretion, Ecobeton believes it is reasonable to do so, including to satisfy any laws, regulations, or governmental or legal requests for such information; in the event of a merger, sale, restructure, acquisition, joint venture or assignment to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our Business Principles values or other terms and conditions; or to otherwise protect the Ecobeton Group of companies.

6. User rights

We are committed to ensuring that you can exercise your right of access and you can control your data.

Access to personal information: you have the right to request what personal data we hold about you subject to our right to identity verification. If you request a copy of your data, we may charge you a fee, except where this is not permissible under local law.

Correction and deletion: in some jurisdictions, including the EU (according to data protection laws for data subjects in the EU), you have the right to correct or amend your personal data if it is inaccurate or needs to be updated. You may also have the right to request the deletion of your personal information, however this may not be always possible due to legal requirements and other obligations to keep such data. If we are asked to delete your data, we may keep some minimal information about you to be able to demonstrate that we have fulfilled our obligations.

Filing a complaint: Any complaints about our adherence to the practices described in this Statement shall be addressed as described here. In some jurisdictions, including according to data protection laws in the EU for complaints issued from subjects in the EU, you have the right to lodge a formal complaint with a data protection authority.

Marketing preferences: Ecobeton may send you regular marketing communications about our services, via different channels such as email, phone, SMS, postal mailings and third-party social networks, in accordance with relevant marketing laws. When required by applicable law, we will obtain your consent before starting these activities.

7. How to exercise rights

You can in contact us by:

  • sending a letter to: Ecobeton UK Ltd - Suite 7000 Kemp House 152-160 City Road, London, EC1V 2NX .
  • sending an email to

8. Underage

Ecobeton does not knowingly collect or solicit personal data from anyone under the age of 18. If you are aged under 18, please speak to your parent/guardian to get their permission before you provide any personal information to Ecobeton because without this consent, you are not allowed to provide us with your personal data. If we learn that we have collected data from a person aged under 18, we reserve the right to delete such data with no prior notification or consent.

9. Updates to the privacy policy

Ecobeton reserves the right to update this statement from time to time by publishing a new version online. This statement was last updated in May 2018.

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